|Remember these types of ads?|
Saturday, April 13, 2013
Bandwidth, speed, RAM, CPU’s, storage, backup, video, mobile, wireless…..bluetooth……crazy isn’t it?
We have evolved so quickly with our technology that the communications industry is in full acceleration mode. A mere 20 years or so ago, dial-up internet was being born. The US Postal Service was delivering free disks to us offering programs like “150 Hours Free” of dial-up internet from companies like Delphi, AOL, Prodigy, Earthlink, Ziplink, UUNET, NetZero, and Juno.
Only a few years ago, DSL was the new trend for businesses and homeowners. DSL provided a major upgrade over the 9600 “Baud” or “Bd” available on dial-up modems. DSL is still available today and can reach speeds of 7MB or faster.
To jump forward, T1.5, DS-3, OC1, OC3, coax, FIOS, fiber, Ethernet over copper “EoC”, and Ethernet over Coax provide loads of bandwidth options in today’s market. The need for bandwidth is growing so quickly, cellular technology, once thought of as the answer to our needs, is having a hard time keeping up. With the onset of 3G, 4G, now 5G devices, cell network providers are struggling to meeting the needs of cellular users. Many cell providers are currently deploying “hot-spots” where they provide a land based bandwidth option to off load some of the traffic on their cellular network.
To utilize all this bandwidth come new devices. No longer do we buy the “10MB computer for $5999”. Now we have laptops with 1TB hard drives and 5GB of RAM, tablets, smartphones, iPads, iTouchs, Droids, Kindles, and even desktops.
While the improvement in peripheral equipment has been incredible, this has led to a need for even more powerful back office processing…..namely the onset of the “Cloud” technology. The advantage of the “Cloud provides IT departments the capability to maintain enterprise level processing equipment with little or no CAPEX expenses. The Cloud providers are in the business of providing state-of-the art equipment and security to private companies. With the click of a mouse, a company's IT Director can increase servers, add RAM, double storage space and many more conveniences.
Today’s cloud providers maintain secure, state-of-the-art data centers across the United States and provide inherent redundancy for your data. It’s nearly impossible to keep up with the advances in technology and bandwidth today. For a private company, technology is quickly passing by the capabilities of the average IT staff. The cost of constantly upgrading in-house equipment, increasing bandwidth, staffing, security, power, backup, etc is heading beyond the reasonable expectations for any company but those in the Fortune 100.
So where are we heading? I’m guessing we’ve all got some great ideas and some good speculation? I’d enjoying hearing your thought and having my readers participate in the discussion…..any comments, thoughts?
If you’re looking for direction or advice on your networking or processing needs, please drop me an email at email@example.com or reach out to me via Twitter @DaveHanron and I’ll be happy to help.
Saturday, February 23, 2013
Cloud Services – is it the next step in technology or is it just outsourcing your IT needs?
What a great question! I hear it a lot from both my prospects and customers. In years past, companies have begun to allow 3rd party companies host their data servers in remote locations, on the premise it provides better disaster recovery and better security than housing on-site. Does it really? Let’s discuss…
While the practice of keeping your equipment in a remote location (commonly referred to as “Co-Location services) has been around for some time, the actual benefit is up in the air. Yes, co-location does provide some added piece of mind. Typically “Co-Lo” facilities come with emergency power supplies, diesel generators, battery backup, 24 hour security, etc. Sounds good, and you can probably save some cap-ex costs by not having to build the power grid yourself. Throw in the added value of saving the real estate costs of housing it yourself and co-location seems like a reasonable way to go.
|Cloud Computing comes with many advantages|
With cloud services, you get all the benefits of co-location, plus a lot more. No longer are you using your own servers, paying your own maintenance fees, or paying the salary of the IT guy to visit the co-lo site every time you need to change some hardware. Using cloud services gives your company the benefit of state of the art, enterprise grade equipment with 24x7x365 on-site monitoring. With the right provider, your data is automatically backed up at multiple data centers across the country, providing true disaster recovery protection. If you live in Boston, your data could be backed up in California. It would take quite a disaster to reach across the United States!
If you need to add hardware, you visit the web portal to the server on your local PC, make a couple entries on a web page and Voila! You have additional server space within a few minutes. No longer are you dependent on waiting for a new server to be built and shipped from your vendor. I’ve seen this take process up to 4 weeks.
After we discuss these facts, the conversations with my clients usually then quickly turn to “But my IT staff has been with me for years. I don't want to eliminate their jobs. They have families to support. ”
Sure they do. We all do. Cloud services doesn’t need to reduce headcount. The use of cloud services simply changes the focus for your IT staff, allowing them to concentrate on issues critical to growing your business, rather than maintaining it. By removing the daily chore of monitoring the platform and network, they now have the time needed to create the new software program your marketing group has requested; they can finish the bandwidth reports your CFO has been waiting for to evaluate network costs. There are loads of projects they can do. Take a quick look at the IT task schedule at your next staff meeting. There’s plenty to do…….
The age-old saying “Time is Money” comes back into play and creates more revenues for your company because the use of cloud services will add time back into your IT staff’s day. It may even save you some money too!
If you’re interested in more detailed information on the benefits of cloud services for your business, please reach out to me via email firstname.lastname@example.org or via Twitter @DaveHanron. I can also tell you how you can get a free 30 day no-risk trial in the “Cloud”.
If anyone has some other benefits of “cloud services” I’d enjoying hearing about your personal experiences……
Thursday, February 14, 2013
We’ve all heard the phrase “VoIP” but how many of us really understand it?
Let’s start with the definition….”VoIP” stands for “Voice Over Internet Protocol”. Ok everybody knows “VoIP” now, right?
Lots of today’s companies throw around “VoIP” as a buzz word in their marketing efforts. Ever heard of Skype, Magic Jack, and Vonage? They are all over your television and they all use VoIP technologies.
Next question…..What is “Internet Protocol”?
Wikipedia defines “Internet Protocol as…….
“IP is the primary protocol in the Internet Layer of the Internet Protocol Suite and has the task of delivering packets from the source host to the destination host solely based on the addresses”
The Business Outsource Guy (Me) defines “internet protocol” as:
"the method used to take a human voice and convert it to a digital signal which can then be sent across the caller’s internet service to another person and then converted back to a human voice"
VoIP is to the telephone as HDMI is to your TV signals. We’ve all lived the latest craze to convert from analog TV to digital TV. But I think we all agree our picture is better with digital & high definition signals! As VoIP technology continues to evolve, the voice quality will also reflect similar advances in quality.
Here’s a simple non-tech example to understand the basic science on analog vs. digital signals:
|Analog Signal Diagram|
If you tie one end of a rope to a tree 100’ away from you and shake it, you will see the rope move in a wave type motion, with bigger waves closer to you and diminishing waves as you get closer to the tree. Imagine this is your voice. If you call your neighbor, you’re very close and your voice sounds great. If you call you cousin in Europe, they are at the other end of the rope and your voice sounds weak and far away. Now take a picture….if you gave one to your neighbor next door and one to your cousin in Europe, the picture looks exactly the same. No deterioration of quality between the two. Same theory works with your voice on digital service. VoIP technology is layman’s terms, takes a picture of your voice and transmits it to the person you are calling. No reduction in sound quality.
|Digital Signal Diagram|
VoIP has a great future and it looks like we’ll all soon be using it for better or worse. If I can answer any specific questions, please enter them in the comments sections and I’ll be happy to respond.
If you’d like more information on how to utilize VoIP technologies for your business and take advantage of some wonderful equipment and service packages, drop me a quick note at email@example.com or @DaveHanron on Twitter