Thursday, April 29, 2010

ILD Outsource Services Targets Cellular Market

ILD Corp's Outsource division prides itself on delivering the industry's highest level of service, utilizing state of the art facilities to provide automated and live operators to assist in completing collect and credit card calls from pay telephones, hotels, hospitals, universities, and businesses. In today's ever-evolving market, calls to cellular numbers continue to increase and now represent in excess of 50% of the attempted volumes. Traditional billing methods for collect calls to cellular numbers do not apply as the wireless companies have so far refused to enter into similar billing arrangements that the clearinghouses have been able to attain for the land-line Local Exchange Companies. ILD's clearinghouse, ILD Payment Processing, continues to negotiate with the wireless carriers to obtain these agreements. In the interim, Outsource Services continues to explore various methods of completing and billing calls to cellular users. Currently, several beta tests are in process and will hopefully prove successful in our efforts. While details of the beta tests are proprietary, Senior Vice Presient of Outsource Services, Robin Collins recently stated that "It's time we trusted the Consumer to pay their bills". Check back later for further updates on the results of the tests!

Wednesday, April 28, 2010

ILD Corporation starts new division Social Strategy 1

ILD Corp. has started a new division called Social Strategy 1. Social strategy 1 will provide small to medium size businesses the opportunity to outsource their reputation and brand management needs at a reasonable price. As the internet and smartphone markets continue to expand, fewer consumers are using traditional methods of business research such as yellow pages or newspaper advertisements. More and more consumers are turning to the internet search engines to find the company they're looking for. With this trend, the need to maintain a good, positive business reputation on-line is growing rapidly. Social Strategy 1 will provide monitor of web hits for both positive and negative mentions of a business, have a team of seasoned analysts determine the best approach to engage the consumer, and recommend courses of action for the comapny to take to address the comments. If necessary, the Social Strategy 1 team will even perform the interaction with the consumer on behalf of the business. The Social Strategy team can also assist in search engine optimization (SEO) which helps determine how high on the first pages of the search engine the business appears. For far less than the cost of hiring a full time marketing rep plus providing benifits, contracting with a web-crawler company and the time to respond to all of the mentions on the internet, the Social Strategy 1 team will fullfill all these functions. Contact Dave Hanron @ 781-937-0420 or visit for more information